VHSP Homeless Outcomes Community Report - CoC Data Dashboard for Western Virginia VA-513

The Homeless Outcomes Community Report is an annual report due to the Department of Housing and Community Development (DHCD). This report is used to document community homeless system outcomes.

HMIS and DV System Data provided by:
Domestic Violence Shelters (DV): First Step, Choices, Response, Laurel Center
Emergency Shelters (ES): Shenandoah Alliance, Mercy House, House of Hope, Open Doors, Salvation Army Harrisonburg
Rapid Rehousing: AIDS Response (including Shenandoah Alliance), Mercy House
Rapid Rehousing (DV): First Step, Choices, Laurel Center
Permanent Supportive Housing (PSH): Commerce Village (Veteran VASH beds and PSH), Northwestern (Shelter + Care and Chronic PSH)

Point in Time	2016	2017	change
Sheltered Persons	261	261	0
Unsheltered Persons	7	19	12
Total Persons	268	280	12

Shelter Households Served

Based on the number of households served (shelter, transitional housing, and safe havens) during the program year. Please note, this excludes those served through domestic violence providers.


Households served in HMIS Emergency Shelters	2016	2017	change
Humber of Households	390	395	5
Number of Households w/ children	54	61	7

Households served in Domestic Violence Shelters	2016	2017	change
Humber of Households	323	311	-12
Number of Households w/ children	100	105	5

All Households in ES, including DV	713	706	-7

Coordinated Assessment Entries (Households) Based on HMIS coordinated assessment entries provide the number of households entered into coordinated housing assessment.


Coordinated Assessment Entries by HH	2016	2017	change
Households without children	659	1173	514
Households with children	1130	1333	203
Unknown Household Types	1685	1778	93
Total Assessment Data in CallPoint	3474	4284	810

How is your community conducting coordinated assessments? Please identify any other system used by your community including those used by domestic violence providers.

The Western Virginia Continuum’s Centralized Intake program continues to grow. In March of 2015, the hotline number was converted to a Google Voice format which provided the line with an unlimited voicemail storage capacity and a computerized log of all incoming phone numbers. This year, our call volume increased from 7,000 to over 9,500 calls.

The Western Virginia Continuum of Care has added a second person/office to help field Centralized Intake calls throughout the region. The second office is located in the northern part of the CoC. Due to this expansion there are now two walk-in locations for screenings. Referrals are tracked through the HMIS system.
Our Centralized Intake staff completes an eligibility screening assessment with clients, which has been expanded to include HIV services when appropriate. Calls are tracked by phone number in the Callpoint System. Referrals for rapid rehousing are sent through the HMIS system for non-DV VHSP Grantees.

Clients experiencing an episode of active domestic violence are discreetly and immediately referred to an appropriate domestic violence service provider for assessment, counseling, safety planning, and potential shelter if needed.

Individual (Adults) Based on number of individuals (adults) served shelter, transitional housing, and safe havens during the program year. Please note, this excludes those served through domestic violence providers.


Adults Served in Shelter Households (HMIS)	2016	2017	change
Adults in Households w/o children	338	335	-3
Adults in Households with children	84	91	7
Adults in Households unknown type	0	0	0
	422	426	4

Based on number of individuals (adults) served by domestic violence providers (shelter, transitional housing, and safe havens) during the program year.


Adults Served in Shelter Households – DV Shelters	2016	2017	change
Adults in Households w/o children	205	230	25
Adults in Households with children	100	105	5
Adults in Households unknown type	0	0	0
	305	335	30

Individual (Children) Based on number of individuals (children under 18 years of age) served (shelter, transitional housing, and safe havens) during the program year. Please note, this excludes those served through domestic violence providers.

Children Served in Shelter Households (HMIS)	2016	2017	change
Children in Households w/adults	107	127	20
Children only Households	0	0	0
Children in Households unknown type	0	0	0
	107	127	20

Based on number of individuals (children 18 years and older) served by domestic violence providers (shelter, transitional housing, and safe havens) during the program year.

Children Served in Shelter Households – DV Shelters	2016	2017	change
Children in Households w/adults	184	162	-22
Children only Households	0	0	0
Children in Households unknown type	0	0	0
	184	162	-22

Total Number of Adults and Children (Includes DV)	2016	2017	change
Total Persons Served in Shelters, including DV	1018	1050	32

Age: all individuals (Adults and Children) Based on those served in shelter, transitional housing, rapid re-housing, and safe havens during the reporting period, including those served by domestic violence providers.

AGE Persons served – HMIS and DV Shelter and Rapid Rehousing	2016	2017	change
1) Age: Under 5	187	204	17
2) Age: 5-12	160	139	-21
3) Age: 13-17	39	45	6
Total Children	386	388	2

4) Age: 18-24	142	126	-16
5) Age: 25 and over	721	729	8
Total Adults	863	855	-8

6) Age: Don’t know/refused *	0	4	4
7) Age: Missing Data *	0	2	2
Total Children and Adults	1249	1249	0

Gender: all individuals (Adults and Children) Based on those served in shelter, transitional housing, rapid re-housing, and safe havens during the program year, including those served by domestic violence providers.

GENDER of Persons served – HMIS and DV Shelter and Rapid Rehousing	2016	2017	change
Female	696	693	-3
Male	552	555	3
Transgender	1	1	0
Unknown	0	0	0
Missing data	0	0	0
Total Children and Adults	1249	1249	0

Race: all individuals (Adults and Children) Based on those served in shelter, transitional housing, rapid re-housing, and safe havens during the program year, including those served by domestic violence providers.

RACE of Persons served – HMIS and DV Shelter and Rapid Rehousing	2016	2017	change
1) Race: AmericanIndian	3	4	1
2) Race: Asian *	8	4	-4
3) Race: Black or AfricanAmerican	217	219	2
4) Race: Native Hawaiian or Other Pacific Islander *	0	2	2
5) Race: White *	902	911	9
6) Race: MultiRacial	112	84	-28
7) Race: Don’t know/refused *	3	17	14
8) Race: Missing Data *	4	8	4
Total Children and Adults	1249	1249	0

Ethnicity: all individuals (Adults and Children) Based on those served in shelter, transitional housing, rapid re-housing, and safe havens during the program year, including those served by domestic violence providers.

Ethnicity of Persons served – HMIS and DV Shelter and Rapid Rehousing	2016	2017	change
Hispanic/Latino	141	177	36
Non-Hispanic/Latino	1100	1053	-47
Don’t know/refused	1	16	15
missing data	7	3	-4

Subpopulations: Individuals (Adults and Children) Based on the total number of individuals (adults and children) served in shelter, transitional housing, and safe havens during the reporting period including those served by domestic violence providers.

Disabilities of Persons served – HMIS and DV Shelter and Rapid Rehousing	2016	2017	change
1) Veterans *	43	22	-21
2) HIV/AIDS *	1	4	3
3) Victims of Domestic Violence *	449	378	-71
4) Elderly (62 and older) *	37	29	-8
5) Chronically Homeless Individuals (adults without children) *	65	59	-6
6) Chronically Homeless Families (households with children) *	8	19	11
7) Chronic Substance Abuse *	76	56	-20
8) Severely Mentally Ill *	133	108	-25
9) Other Disability *	137	128	-9

New to Homelessness: all of individuals(Adults and Children) Based on individuals (adults and children) entering in shelter, transitional housing, and permanent housing (rapid re-housing and permanent supportive housing) projects with no prior enrollments (previous 24 months) in HMIS.

First time Homeless HMIS	2016	2017
	598	577	-21

Length of Stay (Homelessness) Total length of stay for clients served in shelter, transitional housing, rapid re-housing, and/or safe havens during the reporting period

Leavers: length of stay for those who exited homelessness during the reporting period (excluding those served by domestic violence providers)

HMIS ONLY
Leavers – Length of stay ES, RRH	2016	2017	change
1) Leavers: 30 days or less *	249	178	-71
2) Leavers: 31 to 60 days *	91	101	10
3) Leavers: 61 to 180 days *	258	248	-10
4) Leavers: 181 to 365 days *	31	47	16
5) Leavers: 366 to 730 days (1-2 yrs)	11	11	0
6) Leavers: 731 to 1095 days (2-3 yrs)	0	1	1
7) Leavers: 1096 to 1460 days (3-4yrs)	0	0	0
8) Leavers: 1461 to 1825 days (4-5 yrs)	0	0	0
9) Leavers: more than 1825 days (5 yrs +)	0	0	0
10) Leavers: missing data *	0	0	0
Subtotal of leavers (excluding DV)	0	1	1

Stayers: length of stay for those who remained homeless during the reporting period (excluding those served by domestic violence providers)

HMIS ONLY	2016	2017	change
11) Stayers: 30 days or less *	31	26	-5
12) Stayers: 31 to 60 days *	14	6	-8
13) Stayers: 61 to 180 days *	38	75	37
14) Stayers: 181 to 365 days *	18	19	1
15) Stayers: 366 to 730 days (1-2 yrs)	16	6	-10
16) Stayers: 731 to 1095 days (2-3 yrs)	1	1	0
17) Stayers: 1096 to 1460 days (3-4yrs)	0	0	0
18) Stayers: 1461 to 1825 days (4-5 yrs)	0	0	0
19) Stayers: more than 1825 days (5 yrs +)	2	1	-1
20) Stayers: missing data *	0	0	0
	120	134	14

DV Leavers: length of stay for those served in by domestic violence providers who exited homelessness during the reporting period

DV Leavers – Length of stay ES, RRH	2016	2017	change
1) DV Leavers: 30 days or less *	191	261	70
2) DV Leavers: 31 to 60 days *	101	46	-55
3) DV Leavers: 61 to 180 days *	28	27	-1
4) DV Leavers: 181 to 365 days *	0	20	20
5) DV Leavers: 366 to 730 days (1-2 yrs)	0	0	0
6) DV Leavers: 731 to 1095 days (2-3 yrs)	0	0	0
7) DV Leavers: 1096 to 1460 days (3-4yrs)	0	0	0
8) DV Leavers: 1461 to 1825 days (4-5 yrs)	0	0	0
9) DV Leavers: more than 1825 days (5 yrs +)	0	0	0
10) DV Leavers: missing data *	0	0	0
Subtotal of leavers (excluding DV)	320	354	34

DV Stayers: length of stay for those served by domestic violence providers who remained homeless during the reporting period	2016	2017	change

11) DV Stayers: 30 days or less *	34	14	-20
12) DV Stayers: 31 to 60 days *	4	4	0
13) DV Stayers: 61 to 180 days *	7	5	-2
14) DV Stayers: 181 to 365 days *	0	6	6
15) DV Stayers: 366 to 730 days (1-2 yrs)	0	0	0
16) DV Stayers: 731 to 1095 days (2-3 yrs)	0	0	0
17) DV Stayers: 1096 to 1460 days (3-4yrs)	0	0	0
18) DV Stayers: 1461 to 1825 days (4-5 yrs)	0	0	0
19) DV Stayers: more than 1825 days (5 yrs +)	0	0	0
20) DV Stayers: missing data *	0	0	0
	45	29	-16

Emergency Shelter Length of Stay

Provide the Length of Stay for those who exited Shelters during the reporting period. This includes DV Providers

Leavers – Length of Stay – Shelter Only (Includes DV) those exited	2016	2017	change
1) Leavers: 30 days or less *	460	501	41
2) Leavers: 31 to 60 days *	135	122	-13
3) Leavers: 61 to 180 days *	148	202	54
4) Leavers: 181 to 365 days *	17	20	3
5) Leavers: 366 to 730 days (1-2 yrs)	15	1	-14
6) Leavers: 731 to 1095 days (2-3 yrs)	1	0	-1
7) Leavers: 1096 to 1460 days (3-4yrs)	0	0	0
8) Leavers: 1461 to 1825 days (4-5 yrs)	0	1	1
9) Leavers: more than 1825 days (5 yrs +)	0	0	0
10) Leavers: missing data *	0	0	0
Subtotal of leavers	776	847	71

Shelter stayers served in shelter who did not exit (Includes DV)	2016	2017	change
11) Stayers: 30 days or less *	40	30	10
12) Stayers: 31 to 60 days *	9	9	0
13) Stayers: 61 to 180 days *	35	56	-21
14) Stayers: 181 to 365 days *	17	10	7
15) Stayers: 366 to 730 days (1-2 yrs)	13	1	12
16) Stayers: 731 to 1095 days (2-3 yrs)	2	1	1
17) Stayers: 1096 to 1460 days (3-4yrs)	0	0	0
18) Stayers: 1461 to 1825 days (4-5 yrs)	0	0	0
19) Stayers: more than 1825 days (5 yrs +)	2	1	1
20) Stayers: missing data *	0	0	0
Subtotal of Stayers	118	108	10

Transitional Length of Stay (N/A)

Leavers – Length of Stay Rapid Rehousing Only (Includes DV)	2016	2017	changes
1) Leavers: 30 days or less *	41	26	-15
2) Leavers: 31 to 60 days *	82	90	8
3) Leavers: 61 to 180 days *	246	156	-90
4) Leavers: 181 to 365 days *	53	19	-34
5) Leavers: 366 to 730 days (1-2 yrs)	6	1	-5
6) Leavers: 731 to 1095 days (2-3 yrs)	0	0	0
7) Leavers: 1096 to 1460 days (3-4yrs)	0	0	0
8) Leavers: 1461 to 1825 days (4-5 yrs)	0	0	0
9) Leavers: more than 1825 days (5 yrs +)	0	0	0
10) Leavers: missing data *	0	0	0
Subtotal of leavers	428	292	-136

Stayers: Rapid Rehousing Only (Includes DV)	2016	2017	change
11) Stayers: 30 days or less *	25	27	2
12) Stayers: 31 to 60 days *	9	23	14
13) Stayers: 61 to 180 days *	19	19	0
14) Stayers: 181 to 365 days *	9	4	-5
15) Stayers: 366 to 730 days (1-2 yrs)	3	0	-3
16) Stayers: 731 to 1095 days (2-3 yrs)	0	0	0
17) Stayers: 1096 to 1460 days (3-4yrs)	0	0	0
18) Stayers: 1461 to 1825 days (4-5 yrs)	0	0	0
19) Stayers: more than 1825 days (5 yrs +)	0	0	0
20) Stayers: missing data *	0	0	0
Subtotal of Stayers	96	73	-23

Safe Haven Length of Stay – N/A

Homeless Individuals (adults and children) served by Shelters that do not participate in HMIS. Does not include DV.

	2016	2017	change
Individuals not in HMIS	565	768	203
Households not in HMIS	unavailable	706

The Homeless Outcomes Community Report is an annual report due to the Department of Housing and Community Development (DHCD). This report is used to document community homeless system outcomes.

Shelter Households Served

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