Centralized Housing Intake

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Centralized Housing Intake provides coordinated assessment for households experiencing homelessness or at risk of homelessness. The client contact number is (540) 271-1701.

Callers are assessed for appropriate referral for Continuum Housing Projects. Availability depends on project funding, caseload and project criteria. These calls tracked in CallPoint by phone numbers and added to a referral in HMIS is the caller is an appropriate referral to a participating program.


Centralized Intake Rapid Rehousing Referral Activity through HMIS System – Year to Date

Note: Does not include referrals to shelter, DV Providers or TBRA Rental Assistance or HOPWA Services

HMIS AgencyQ1Q2Q3Q4YTDLY 17-1816-17
Shenandoah Alliance for Shelter: Rapid Rehousing7047
AIDS Response Effort: Rapid Rehousing83126
Mercy House: Prevention5090
Mercy House: Rapid Rehousing101100
AIDS Response Effort: Prevention7166
Shenandoah Alliance for Shelter: Prevention6229



Centralized Intake Calls by City/County – tracked by unique phone numbers, from January 1, 2017, to January 1, 2018.  The locality of the last residence. Note: blank answers may be due to outbound, returned calls without reaching the caller, callers calling for non-housing referrals, or refused to answer the question.

Arlington 0131
Augusta 01556
Charlottesville, City of 5401
Clarke 04318
Culpeper 0472
Fairfax County 0591
Frederick 069252
Fredericksburg, City of 6301
Hanover 0852
Harrisonburg, City of 660590
Loudoun 1071
Nelson 1251
Orange 1373
Out of State 9976
Page 139178
Petersburg, City of 7301
Pittsylvania 1431
Prince William 1531
Rockbridge 1635
Rockingham 165205
Scott 1691
Shenandoah 171353
Staunton, City of 79089
Virginia Beach, City of 8101
Warren 187342
Waynesboro, City of 82043
Williamsburg, City of 8303
Winchester, City of 840777
Grand Total10611