Centralized Housing Intake


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Centralized Housing Intake provides coordinated assessment for households experiencing homelessness or at risk of homelessness. The client contact number is (540) 271-1701.

Callers are assessed for appropriate referral for Continuum Housing Projects. Availability depends on project funding, caseload and project criteria. These calls tracked in CallPoint by phone numbers and added to a referral in HMIS is the caller is an appropriate referral to a participating program.

 

Centralized Intake Rapid Rehousing Referral Activity through HMIS System – Year to Date

Note: Does not include referrals to shelter, DV Providers or TBRA Rental Assistance or HOPWA Services

HMIS Agency Q1 Q2 Q3 Q4 YTD LY 17-18 16-17
Shenandoah Alliance for Shelter: Rapid Rehousing 30 15 9 54 70 47
AIDS Response Effort: Rapid Rehousing 44 40 40 124 83 126
Mercy House: Prevention 45 37 15 97 50 90
Mercy House: Rapid Rehousing 55 62 60 177 101 100
AIDS Response Effort: Prevention 19 12 21 52 71 66
Shenandoah Alliance for Shelter: Prevention 10 11 13 34 62 29
Total: 203 177 158 0 528 738 458

 

 

Centralized Intake Calls by City/County – tracked by unique phone numbers, from January 1, 2017, to January 1, 2018.  The locality of the last residence. Note: blank answers may be due to outbound, returned calls without reaching the caller, callers calling for non-housing referrals, or refused to answer the question.